The culture of service excellence

Introduction

Service is defined as creating/providing value to clients who expect nothing but the best quality. Some of the best organizations in the world have leveraged service as a key differentiator. They have built a culture of service excellence where everyone is consistently taking more action to create more value for customers. The service culture ensures that all employees are recruited, promoted, and motivated to step up the quality of service they provide. This in turn leads to more engaged customers having a fulfilling experience.

  • Start Time: 08-March-2020
  • Time: 09:00 AM
  • Duration: 01h 00m
  • Category: Business Course
  • Language: Arabic
  • Level: Beginner